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Claiming a prize - Network bingo

You won at network bingo?

Congratulations! Here’s how to claim your prize.

To claim your prize , you can either mail or bring the winning ticket and the claim form that you were given at the bingo hall to the Société des établissements de jeux du Québec (SEJQ) within ninety (90) days of receiving confirmation that your ticket is a winning ticket.

No matter how you claim your prize, you must provide the completed form, a piece of ID (or mailed photocopy) and the original confirmed winning ticket. Be sure to complete the back of the ticket.

For prizes under $10,000

At the hall: You can claim a prize of $3,000 or less directly at the bingo hall.

By mail: You can send in your prize claim to the SEJQ head office. The SEJQ will send a cheque, made out to the person who signed the winning card, to the mailing address written on the back of the card.

In person: You must make an appointment to claim a prize of $2,000 or more at our Prize Claim Centre. You can contact us anytime between 8:30 a.m. and 4:30 p.m. Monday to Friday (except on statutory holidays).

For prizes of $10,000 or more

In person: You must make an appointment to claim your prize at our Prize Claim Centre. Please contact us anytime between 8:30 a.m. and 4:30 p.m. Monday to Friday (except on statutory holidays).


Our addresses

  • Société des établissements de jeux du Québec

    Claims by mail only
    500 Rue Sherbrooke Ouest, 16th floor
    Montréal, QC  H3A 3G6

  • Loto-Québec (Montréal)

    Head Office
    Claims Office
    500 Rue Sherbrooke Ouest
    Montréal, QC  H3A 3G6

    Open Monday to Friday from 8:30 a.m. to 4:30 p.m. (except statutory holidays)

  • Loto-Québec (Québec city)

    Loto-Québec Office
    Claims Office
    Centre commercial Fleur de Lys, Door 6
    550 Boulevard Wilfrid-Hamel
    Québec, QC  G1M 2S6

    Open Monday to Friday from 8:30 a.m. to 4:30 p.m. (except statutory holidays)

  • Salon de jeux de Trois-Rivières

    Service temporarily unavailable
    1900 Boulevard des Forges
    Trois-Rivières, QC  G8Z 0A3

  • Salon de jeux de Québec

    Service temporarily unavailable
    Centre commercial Fleur de Lys
    550 Boulevard Wilfrid-Hamel
    Québec, QC  G1M 2S6