Claiming a prize - Network bingo
You won at network bingo?
Congratulations! Here’s how to claim your prize.
To claim your prize , you can either mail or bring the winning ticket and the claim form that you were given at the bingo hall to the Société des établissements de jeux du Québec (SEJQ) within ninety (90) days of receiving confirmation that your ticket is a winning ticket.
No matter how you claim your prize, you must provide the completed form, a piece of ID (or mailed photocopy) and the original confirmed winning ticket. Be sure to complete the back of the ticket.
For prizes under $10,000
At the hall: You can claim a prize of $3,000 or less directly at the bingo hall.
By mail: You can send in your prize claim to the SEJQ head office. The SEJQ will send a cheque, made out to the person who signed the winning card, to the mailing address written on the back of the card.
In person: You can make an appointment to claim a prize at our Prize Claim Centre. You can contact us by phone at 1-866-611-LOTO (5686), Monday to Friday, from 8:30 a.m. and 4:30 p.m. Monday to Friday (except on statutory holidays).
For prizes of $10,000 or more
In person: You must make an appointment to claim your prize at our Prize Claim Centre. Please contact us by phone at 1-866-611-LOTO (5686), Monday to Friday, from 8:30 a.m. and 4:30 p.m. (except on statutory holidays).
Our addresses
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Société des établissements de jeux du Québec
Claims by mail only
500 Rue Sherbrooke Ouest, 16th floor
Montréal, QC H3A 3G6 -
Loto-Québec (Montréal)
Head Office
Claims Office
500 Rue Sherbrooke Ouest
Montréal, QC H3A 3G6Open Monday to Friday from 8:30 a.m. to 4:30 p.m. (except statutory holidays)
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Loto-Québec (Québec city)
Loto-Québec Office
Claims Office
Méga Centre Beauport
847 Rue Clémenceau
Québec, QC G1C 2K6Open Monday to Friday from 8:30 a.m. to 4:30 p.m. (except statutory holidays)
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Salon de jeux de Trois-Rivières
Service temporarily unavailable
1900 Boulevard des Forges
Trois-Rivières, QC G8Z 0A3 -
Salon de jeux de Québec
Service temporarily unavailable
Méga Centre Beauport
847 Rue Clémenceau
Québec, QC G1C 2K6